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Application Configurator-Designer - SAP PM


CN harnesses the power of information every minute of every day to make better decisions. Almost every aspect of our business relies on technology; this is why CN invests around $100 million every year on IT projects and infrastructure. And with close to 1,000 in-house employees, CN’s IT team is more than a first-class technology shop – they’re railroaders, dedicated to enabling our people to work better and to helping our trains run safely.  




Right now, one of the team’s biggest priorities is the implementation of Asset Management using SAP.  


Your role is multi-faceted.  You will contribute to the project developing Asset Management using SAP.  You will you will also contribute on day-to-day application and life-cycle management of SAP, without which we can’t run our railroad safely.


You want this job because it’s an opportunity to work in a new, dynamic environment. You see challenges as opportunities to do things better, and you tackle them with determination and unwavering commitment until they’re resolved. You will get to work in a more open, collaborative and cross-functional setting than a traditional IT role, an approach that you welcome as a team player.



  • Produce configuration design specifications, and detailed functional design specifications as required, that meet the business requirements and align with the solution architecture

  • Guide and collaborate with application developer and/or other configurator/designers to address any potential design development issues

  • Configure and document package application components based on the configuration design

  • Produce test cases/scenarios and prepare test data to test all functionality identified in the functional design. Conduct unit, functional and integration testing and log results.

  • Diagnose and resolve configuration defects through root-cause analysis and impact analysis.  Determine whether redesign is required for proper resolution.  Change the design specifications when applicable.

  • Define the implementation plan details, including deployment, cutover and fall-back.  Ensure that all functions have been promoted successfully to the production environment.

  • Collaborate in the execution of knowledge transfer to the support teams as per the knowledge transfer plan

  • Analysis of tickets coming from the help desk, enhancement and bug fixes requirements coming from the business

  • Apply, and ensure compliance with, all appropriate CN IT standards (eg. Security, Architecture, Project Delivery Methodology, SOX, etc.)




  • Certified SAP PM (EAM) or equivalent experience

  • 5+ years experience in a similar role

  • Knowledge and experience in SAP Workflow

  • Excellent interpersonal and communication skills (verbal and written), with high proficiency in English

  • Experience in a 24/7 support environment, and availability to participate in on-call rotation




  • Familiarity with railroad operations and/or Linear Asset Management

  • Knowledge and experience in debugging ABAP code

  • Knowledge and experience in BRF+

  • Knowledge of SAP Master Data Governance (MDG) or Utopia MDG for EAM extension.

  • Knowledge of SAP Mobility Platform

CN is an employment equity employer and we encourage all qualified candidates to apply. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.